Groundswell
With all the talk on SM, I wanted to step back and talk about one of the ideas that social media is fueled by. Groundswell: winning in a world transformed by social technologies is written by Charlene Li and Josh Bernoff. The book defines the groundswell as “a social trend in which people use technologies to get the things they need from each other, rather than from traditional institutions like corporations.” So why is it considered so powerful? The groundswell is putting the power where it so rightfully belongs, back into the consumer. The …



Monthly Archives: August 2010